Disability Access

 

ACCESS INFORMATION FOR DEAF AND DISABLED CUSTOMERS

 

The deadline for Accessible Applications has now passed.

 

WHEN YOU ARRIVE:

 

IF YOU ARE CAMPING ON THE ACCESSIBLE CAMPSITE:

 

  • THE ACCESSIBLE CAMPSITE IS RIGHT NEXT TO THE ACCESSIBLE CAR PARK.

 

  • AT THE ACCESSIBLE WRISTBAND EXCHANGE, YOU AND THE GROUP YOU ARE CAMPING WITH WILL BE GIVEN WRISTBANDS FOR THE ACCESSIBLE CAMPSITE

 

  • IF YOU HAVE BOUGHT A CAMPERVAN PERMIT, PLEASE DISPLAY BOTH THE GREEN CAR STICKER AND THE PURPLE CAMPERVAN STICKER IN YOUR WINDSCREEN – BUT MAKE SURE YOU FOLLOW SIGNS FOR THE ACCESSIBLE CAMPSITE AND ENTER VIA THE GREEN GATE! (THE PURPLE STICKER IS JUST PROOF YOU HAVE BOUGHT YOUR CAMPERVAN PERMIT)

 

ACCESSIBLE WRISTBAND EXCHANGE – FOR ALL DAY TICKET HOLDERS AND THOSE CAMPING ON THE ACCESSIBLE CAMPSITE:

  • THE ACCESSIBLE WRISTBAND EXCHANGE IS LOCATED AT THE ENTRANCE TO THE ACCESSIBLE CAMPSITE, RIGHT NEXT TO THE ACCESSIBLE CAR PARK.

 

  • IF YOU HAVE REQUESTED ACCESS TO THE VIEWING PLATFORM, YOU WILL BE GIVEN A WRISTBAND FOR YOURSELF, PLUS A LAMINATE FOR YOUR PERSONAL ASSISTANT OR FRIEND / FAMILY MEMBER TO GO ONTO THE VIEWING PLATFORM WITH YOU.

IF YOU ARE CAMPING ON THE MAIN CAMPSITES:

 

  • IF YOU HAVE INFORMED US THAT YOU ARE A DISABLED CUSTOMER BUT DO NOT NEED ACCESSIBLE PARKING/CAMPING, YOU SHOULD ENTER THE FESTIVAL SITE VIA THE ORANGE GATE FOR DAY TICKETS & QUIETER CAMPING AND THE RED GATE FOR THE GENERAL CAMPSITE. WRISTBAND EXCHANGES ARE SITUATED AT BOTH GATES. HELENA WILL BE IN CONTACT TO GIVE YOU INFORMATION ON WHERE TO PICK UP ANY ACCESSIBLE WRISTBANDS OR PASSES.

 

There will be induction loops at the Box Office locations.  The Box Office units do not have lowered windows, but staff will be happy to assist with any booking enquiries at the side door.

 

PLEASE NOTE:

 

On arrival at the event your ticket will be exchanged for a wristband. Weekend ticket holders will be issued with one wristband, which must be worn for the whole weekend.  PLEASE DO NOT TAKE YOUR WRISTBAND OFF UNTIL YOU ARE SURE YOU WILL NOT BE RETURNING TO THE SITE.

 

All children aged 16 or under must be accompanied onto the site by an adult, and proof of age may be required on entry for all concession ticket holders.

 

SECURITY:

 

In light of recent events, we’ve undertaken a full review of our security measures at Cornbury Festival. Public safety remains the top priority for us and additional security will be in place over the weekend. Please expect increased bag searches and security in the car parks and at the gates.

 

We ask for the patience and cooperation of anyone coming to the event on the weekend and that they allow extra time to pass through security.

 

 

 

ENTERING THE ARENA:

 

  • BAGS & BELONGINGS: In order to make your entry to the ARENA as easy and quick as possible, please only bring small bags and essential items.
  • CHAIRS: Due to the extra security checks and the fact we are expecting the site to be very busy this year, we are encouraging people not to bring chairs into the arena, however there will be allocated areas for chairs in the main arena should you need to bring one with you.
  • WIND BREAKS OR TENTS: we will not be allowing any wind breaks or tents into the arena.
  • Please consider this advice before packing, as our lovely stewards and security team will ask you to return wind breaks and tents to your cars or campsite as you enter the arena.
  • NO professional recording or photographic equipment will be permitted.
  • NO food or drink (except baby food and 500ml plastic bottles of water) can be brought into the arena. Of course you’re welcome to bring your own food & drink into the car parks and campsites.

 

Further information can be found in our FAQs www.cornburyfestival.com/info/faqs

 

WHEN YOU RECEIVE YOUR TICKETS:

 

Please check your tickets carefully, as mistakes cannot always be rectified. Keep tickets in a safe place. Please note that direct sunlight, heat or water can sometimes damage tickets. Lost, stolen, damaged, destroyed or undelivered tickets cannot be replaced or refunded; there will be no admission without a valid ticket. Tickets cannot be transferred, re-sold, refunded or re-issued, or they will become void and the ticket holder may be refused entry or ejected from the Site.  Tickets are sold subject to the Promoter’s right to alter or vary the performances and/or the Festival due to events or circumstances beyond its control, without being obliged to refund monies or exchange tickets.

 

**DO NOT FORGET YOUR TICKET – YOU WILL NOT BE ADMITTED WITHOUT IT**

**DUPLICATE WRISTBANDS WILL NOT BE ISSUED**

 

We work in partnership with Attitude is Everything and in 2015, achieved the Bronze Charter Award. However, we are always trying to improve deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry.  If there is anything we can do to make your visit to The Cornbury Music Festival more comfortable, please do contact us in advance or ask one of our stewards on site and we will be happy to help.

 

 

Accessible Parking:

The Accessible Car Park will be positioned as close to the festival arena as possible – however, please be aware that the route to the arena from the car park will be across grass.  If you require assistance getting from the car park to the arena, please ask one of our stewards and they will be happy to help you.

PLEASE NOTE: The Accessible Car Park is for day ticket holders and those camping in the Accessible Campsite – if you are camping in one of the main campsites, you will not need access to the Accessible Car Park as you will be using a different entrance.

 

Medical Services:

There will be refrigeration facilities available for medication with the onsite medical team.

 

Accessible Toilets:

There will be a number of accessible toilets throughout the festival site and camping areas.

 

Viewing Platform:

There will be a viewing platform by the Front of House tower in the main arena, for viewing of the Pleasant Valley Stage. Please note this area is only accessible with a valid viewing platform pass.

 

Access to Performance: 

Unfortunately, we do not currently offer British Sign Language / Captioning / Audio Description.

 

Strobe Lighting:

Please note some of the music performances may include strobe lighting.

 

Assistance Dogs:

A ‘recognised Assistance Dog’ is one which has been specifically trained to assist a disabled person and which has been qualified by one of the charitable organisation as members of Assistance Dogs UK.