Ticket FAQS
If we book tickets in advance, can they
be collected on the day?
Can my tickets be refunded if I am unable to attend
on the day?
Do we still need to order a ticket for our Under
5 even tho they're free of charge?
When will the tickets be sent out?
Will we be able to purchase tickets on the
gate?
What do I get if I buy VIP tickets?
Can I buy tickets locally?
Is my information secure if I buy tickets online?
Q: If we book tickets in advance, can they be collected on the day?
A: Tickets purchased in advance will all be posted by recorded delivery well
in advance of the festival. You can't collect them on the day, as it would cause
unacceptable queues at the entry points. However tickets sold after 2nd July
must be collected from the main box office on site.
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Q: Can my tickets be refunded if I am unable to attend on the day?
A: Tickets are non-refundable, non-returnable, and non-transferable. If having
bought tickets you find you are unable to attend, you can return them to us,
and if the festival is sold out, we will attempt to resell your tickets. If
we are successful, we will refund your purchase at face value. The non-transferable
rule is in place to help us stamp out organised touting.
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Q: Do we still need to order a ticket for our Under 5 even though they're free of charge?
A: Under 5's can come free, but the number of under 5's are limited. So you must 'purchase' the free tickets when you order adult tickets, and the under 5's will only be allowed entry on production of a valid ticket and (if requested) proof of age.
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Q: When will the tickets be sent out?
A: Tickets will be mailed approx one month prior to the festival. They will
be sent by recorded delivery and may need a signature on delivery.
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Q: Will we be able to purchase tickets on the gate?
A: That depends if there are any tickets available. If there are, they will be sold at the main box office on site. The box office will accept cash and debit/credit cards. Advance ticket sales are possible right up until the day before the festival, with purchases made later than 5 working days prior to the festival being available for collection on the gate.
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Q: What do I get if I buy VIP tickets?
A: VIP tickets come with a great package of special facilities to make your weekend at Cornbury an event to remember. For full details of VIP facilities please click here.
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Q: Can I buy Tickets Locally?
A: No
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Q: Is my information secure if I buy tickets online?
A: Yes, all of your personal and credit card details are fully secure to the highest industry standards. Cornbury Festival uses TS.com for all its online ticketing services. They are one of the leading festival ticketing agencies in the country and their online service is fully encrypted and secure using https:// and are verified with a Thawte secure certificate.
You may notice when buying tickets on this website that the url address on the tickets page does not display the https:// with the small padlock symbol. This does not change the fully secure nature of your transaction and you should purchase with confidence. For the technically interested the ticketing kiosk is embedded within our page in an <iframe> which is served to us by TS.com in their secure environment.
If you would like to see the full secure page provided by TS.com please [click here] or continue to the BUY TICKETS page.
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